Shipments And Returns
Shipments are generally processed on the same day of receipt of payment and are shipped via DHL EXPRESS, delivery in 72h all over the world
Every buyer has right to return the item within 14 days from the receipt of the goods.
The costs of the return shipment are the responsibility of the buyer.
Refunds will be processed immediately upon receipt of the returned item via paypal or bank transfer.
Problems with the shipment
In the case that the object is damaged upon receipt, buyer can return it in behind the object and, after verifying that the object is not tampered with in any way (for example, a clock that opened the caseback), we proceed immediately with a refund or replacement with a same or similar object.
Shipping address for returns
Capodagli Pietro Snc
C. so June, 2, 45
60019 Senigallia AN
THE RIGHT OF WITHDRAWAL
Pursuant to art. 5 del D. Lgs 22 may 1999 n. 185, the Customer (if qualifiable as a "consumer" pursuant to art.1 lett b) of D. Decree 22 may 1999 no. 185) has the right to withdraw from the contract and return the products ordered, without any penalty and without specifying the reason, within the term of 14 working days from the receipt of the products.
The right of withdrawal referred to in the preceding article must be exercised from Customer, on penalty of lapse, by sending a registered letter to.r. at Capodagli Pietro Snc, C. so June 2, 45 – 60019 Senigallia AN, within the term of 14 working days from receipt of the products. The above communication can be sent, within the same term, also through telegram or fax to the Jewelry Capodagli to the number 07163679, provided it is confirmed by registered letter.r., within 48 (forty eight) hours after sending the telegram or fax.
All returns (to be perfectly intact and accompanied by original packaging) must be communicated to the Jewelry Capodagli which will issue a return authorization number (RMA). Once you have received the RMA number, the Customer may return the product to the following address, Capodagli Pietro Snc, C. so June 2, 45 – 60019 Senigallia AN. Shipments will not be accepted on delivery.
Once received the products (and verified their integrity), Jewelry Capodagli will, on the same day of receipt, to credit the Customer the cost of returned products (as indicated on the invoice).
The right of withdrawal referred to in the preceding article may not be exercised by the Customer in the event that the products purchased have been opened by the Customer.